by Richard Jones | Feb 10, 2025 | Business, IT Management, Microsoft, Mobile, New Technology, Productivity, Working from Home
It feels like we have a gadget for everything these days, doesn’t it?
The average office worker now carries around three devices to get through the day. Think laptops, tablets, headphones… and even multiple phones.
Technology keeps teams connected and helps us work smarter – but there’s a downside: Managing so many devices can get a little overwhelming.
What happens every time we add a new device to our daily work routine? There’s something else to charge. Another thing to carry. One more item to keep track of.
In fact, carrying around all this tech adds up to an average 4.1 kg of extra weight. That’s like carrying an air fryer to work every day!
Another issue is the mental load. Many professionals say they feel bogged down by the notifications they get across all their devices. It’s common to get dozens of notifications every day, and the constant flow of alerts can be such a distraction.
One way to get around gadget overload is to try out devices that handle many functions, like foldable phones, or hybrid laptops. This way, one device could do the same thing two or three of your devices are doing.
Another great strategy is to upgrade to a smarter system, like Windows 11.
Windows 11 makes it easier to switch between tasks, reducing the need for extra devices. With a smoother, more integrated experience, your team might not feel they need as many gadgets to stay productive.
Need help streamlining your setup? We can help walk you through the options. Get in touch.
by Richard Jones | Feb 3, 2025 | Business, Business Continuity, Cloud, Cybersecurity, IT Management, Microsoft, New Technology, Productivity
Still holding on to Windows 10 in your business? It’s time to start thinking about making the move to Windows 11.
Three years after its release, Windows 11 is making major headway, with its market share reaching 35.55% in October 2024. While Windows 10 still holds around 60.97% of the market, change is on the horizon – and there are some compelling reasons to consider the switch.
First, let’s talk about the big news: From 14th October, Windows 10 will no longer receive free support from Microsoft. Although this doesn’t mean Windows 10 will stop working, it will stop getting important updates, such as up-to-date protection against malicious software and cyber threats.
Microsoft will be offering extended security support for Windows 10 for an extra year, but this will cost businesses $30 (around £23) per device and could get expensive. And this is only a temporary solution.
So, why has interest in Windows 11 spiked recently?
For one, the PC market has picked up. This is partly because of the rise of “AI PCs”, which use hardware that is more capable of handling AI-based tasks. People want to make sure their devices are compatible with the latest software, including Windows 11. There’s also buzz around the rollout of “Windows Intelligence” – a possible rebrand of some Windows 11 AI features.
Upgrading to Windows 11 isn’t just about keeping up with the latest tech, though. Another reason people are moving to Windows 11 is that it offers a more streamlined and user-friendly experience. New features include customisable widgets and an improved File Explorer, helping you to get things done faster.
Another major benefit to businesses is that Windows 11 brings improved security, offering better protection against cyber threats like:
- Ransomware, where you get locked out of your files and held to ransom for its (possible) return
- Phishing attacks, where you get tricked into revealing sensitive information through things like fake emails
If you want to stick with Windows 10, Microsoft’s one-year extension could offer you a bit more time. But if you want our advice? You’d only be delaying the inevitable, while missing out on the benefits of upgrading.
We can help make the switch stress-free. Get in touch.
by Richard Jones | Jan 27, 2025 | Business, Microsoft, New Technology, Productivity
Imagine turning on your computer and having all the apps you need for the day already open and ready to go. That’d be useful, right?
Windows 11 lets you set your favorite apps to launch automatically when you log in.
Setting it up is easy. And it’ll help you and your team dive into work faster.
For some apps, you can set up auto-launch like this:
- Head to Settings
- Click Apps
- Then select Startup
Here, you’ll see a list of apps that support auto-launch. Flip the toggle for the apps you want to open when you start your computer, and they’ll be ready for you next time you log in.
If an app doesn’t appear in the Startup area of Settings, don’t worry. You can set the app to auto-launch another way.
For this, head to the special Startup folder in Windows 11. Here you can add shortcuts to any app you want to launch automatically.
Here’s how you do it:
- Hit “Windows Key + R” to open the Run tool
- Type ‘shell:startup’
- Click OK
Now you’ll be able to add a shortcut to your chosen app using its executable file (usually shown as an .exe file in Program Files).
If the thought of doing this makes you feel nauseous, get us to do it for you.
One thing to remember, though. While it’s tempting to set all your favorite apps to launch automatically, opening too many at once can slow down your computer. Stick to the essentials.
Need help getting your tech set up for your business? We can do that, get in touch.
by Richard Jones | Jan 20, 2025 | Business, IT Management, Microsoft, New Technology, Productivity
Wouldn’t it be great if your Windows 11 computer could handle tasks just like a real-life assistant?
That’s exactly what Microsoft wants to achieve with Windows Agent Arena, its new AI project.
The goal is to create smart virtual assistants, known as AI agents. They will be able to complete tasks on your computer. They could save time by doing repetitive tasks for you, such as managing apps or organising files.
So, what exactly is an AI agent? And how could it help your business?
An AI agent is a type of artificial intelligence designed to interact with your computer. Instead of only giving you information, AI agents can perform actions for you.
For example, you could train an AI agent to run your morning routine. It would open your calendar, launch your email app, and check the news. When you begin your day, the agent would know what info to share with you, like a virtual assistant.
Imagine having AI agents that update your software, or even edit documents for you. They could enable privacy options in Microsoft Edge, install extensions or update settings. This saves you time and hassle, so you can focus on bigger things.
The project is open source. That means developers around the world can contribute to help these tools evolve. Although they’re still in development, the potential for businesses is exciting.
For now, one of the best ways to see how helpful AI can be for your business is to give Copilot a try. Need help getting started? Get in touch.
by Richard Jones | Dec 30, 2024 | Business, Business Continuity, Cybersecurity, IT Management, Mobile
If you get a call claiming to be from Microsoft Teams support, think twice before doing what they ask.
There’s a new trend for scammers to pose as “help desk” staff, with the aim of tricking employees into letting them take over their devices.
This is part of a larger ransomware attack, where you’ll be denied access to your business data unless you make a hefty payment to get it back.
Recently, a notorious cyber crime group has taken this scam to a new level.
First, they’ll flood an employee’s inbox with so much spam that it becomes unusable. Then they swoop in with a phone call, pretending to be from IT support, offering to “fix” the problem.
They may ask your employee to install remote desktop software like AnyDesk or use built-in tools like Windows Quick Assist. Once they have access, they can move around your network, collect sensitive data, and launch ransomware on your devices.
Be warned – they don’t only reach out over the phone. They’ve also started setting up Teams accounts to make employees think they’re part of IT support.
They do this by choosing usernames like “Help Desk” and using fake Microsoft tenant domains such as “securityadminhelper.onmicrosoft .com”. Then they send one-to-one messages to employees, saying they need access to their device.
Ransomware attacks are serious business. Along with locking you out of your data, they can also shut down your operations, disrupt customer service, and potentially leak confidential information.
Recovering from a ransomware attack can be expensive, both in terms of paying the ransom and dealing with the aftermath. It can cause loss of revenue, damage your reputation, and it could even have legal consequences.
Make your team aware of this scam and encourage everyone to be cautious with any unsolicited support calls or Teams chats. And make sure everyone knows to check with your actual IT department first, if someone is asking to install software or gain access.
Also, if you use Microsoft Teams in your business, make sure it’s set up securely. Only allow external chats from trusted domains, and make sure chat logging is enabled.
If you want extra help safeguarding your setup, we can do that. Get in touch.
by Richard Jones | Dec 23, 2024 | Business, Business Continuity, Cybersecurity, IT Management
Email has become an essential tool for any successful business, but as the saying goes, “with great power comes great responsibility”.
As a business owner, it’s your responsibility to make sure your emails are secure. It’s one of the key ways to stop your business data falling into the wrong hands.
Business Email Compromise (or BEC) is a growing threat. And if you become a target, it could cost you – big time.
So, what exactly is a BEC attack?
In simple terms, it’s where scammers pose as people high up in the business, like CEOs, executives, and IT staff. The goal is to trick your employees into sharing sensitive information or sending money. Research shows that nearly 90% of BEC attacks are set up this way.
It’s easy to see how someone might quickly respond without a second thought, especially when they trust the sender.
BEC attacks have spiked dramatically this year, especially over the third quarter. Researchers have analysed 1.8 billion emails worldwide, discovering a shocking 208 million malicious emails among them. And of these malicious emails, more than half (58%) were BEC attempts.
The figures make it clear: BEC scams are now the biggest email threat to businesses.
Another thing worth noting? Most BEC scams target employees lower in the business, who might be less likely to question authority or be less aware of cyber threats.
Although BEC attacks are common, it’s also important to remember that scammers still use other methods too. This includes commercial spam and phishing attacks, which are designed to trick people into sharing personal information, like login details.
In fact, the combined effect of these types of scams now overshadows traditional ransomware and malware attacks.
Luckily, it isn’t complicated or expensive to protect your business.
Simply make sure that all members of your team are trained to think twice about every email they receive.
If an email asks for sensitive information or a financial transaction – especially if it feels urgent – your employees should know to stop and check with someone before they action anything.
If you need help making sure your business is secure, get in touch.
